Essential Management Skills | Management Skills Seminar

"Essential Management Skills" will provide you with an excellent foundation in all of the skills and behaviours required to be an outstanding manager.

Managing the process and workload is just not enough nowadays. Instead, the modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, they need to be able to coach and develop their staff - the list goes on!

After having attended this workshop you will go back to the workplace with a toolbox full of management skills that you can use to guarantee your success in managing yourself and others.

Course Agenda

Day 1

Introduction & Objectives

What Makes An Effective Manager?

Here we look at the difference between management and leadership. What are the key duties of a manager? What makes an outstanding manager? Management best practices.

Exploring Your Managerial Style/Potential

Take a managerial assessment to find out your current managerial style and how to use this back at the workplace, management styles team game, find out what your style means to your team and how to develop your managerial skills further

Coaching & Feedback Skills

Learn how to coach and give feedback to your staff members to help their personal and professional development. Learn different models of coaching and how to give positive and constructive feedback to apply these to fit the situation. i.e. formal coaching sessions, on the job coaching, reviews etc

Lunch

Communication & Influencing Skills

Learn how to be a master communicator and how to get your point across in a clear, concise and positive manner. Learn how to make small talk with strangers, the importance of non-verbal communication and how to influence others to see your point of view so that you sell your idea effectively!

Managing Conflict

Learn how to manage conflict on a one on one basis as well as managing conflict between members of your team. Learn communication and process techniques to be able to handle any conflict situation that may arise.

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Day 2

Recap And The Day Ahead

Managing Performance

Learn how to set goals, objectives and put development plans together with your staff. Learn how to review performance and how to manage under-performers. Learn how to deal with difficult people in an effective manner.

Building High Performance Teams

Building highly effective and performing teams is an essential objective of your role. Learn how to gel all of the members in your team to work together and to exceed all targets that are asked of you.

Lunch

Motivation Skills & Understanding Others

Learn what makes people tick and what gets them out of bed in a morning and how to use this to your advantage. Learn how to elicit your staff's motivations, values and beliefs and how to tailor your communications with them to motivate them to do an outstanding job in all that they do.

Time Management & Delegation Skills

Managing your time and juggling workloads is a difficult task. Learn how to prioritise your work and know how to manage conflicting priorities. Gain an appreciation of the difference between "importance" and "priority" and how to effectively delegate your work.

Understanding Your Own Managerial & Learning Styles

Understanding yourself and others is critical for any manager to succeed. Take some assessments and tests and get feedback on your own style and what it means to you and everyone in your team.

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Booking Information

To make a booking please download our booking form and fill out the details and then email it to train@mtdsalestraining.com. We will then confirm the booking through email and then post out the joining instructions and invoice.

From "First Time Leaders" through to "Heads of" departments, your staff will just love our Essential Management Skills course.

"Thanks for the course, it was great. Rest assured, I wouldn't have any problems recommending the course to my fellow managers. I found it extremely useful and thought provoking and thought Mark was a great facilitator and tutor"

"There were no switch off spells as the course was excellent. The presentation style was both friendly and humourous. I now have a method of structuring my management style and have a great understanding that different people need to be motivated in different ways"

"The sections on coaching and managing conflict were excellent. The module enabled me to learn how to develop my team members and also work on my weaknesses as a leader.The course met my needs completely"

"I found the whole course to be very interesting indeed. I can now approach my staff with confidence in a way that will work! The course was very useful and Mark (the trainer) was informative, open and approachable"

"The course was really helpful. I had never done any coaching before but I can certainly see the benefits of it. The trainer used effective ways to communicate with the group and was easy to talk to. Thanks!"

"Mark made the course specific to the group's individual issues which was just great.It gave me a lot of food for thought with how to motivate and utilise my staff moreeffectively"

"10 out of 10! The course was just excellent! Mark created a great learning environment"

"This course was very beneficial indeed. I thought every aspect of the course was excellent. Mark was very knowledgeable about the subjects and he had excellent communication and presentation skills. Thanks again!"

"A great course. The content around motivation and building high performing teams left me with a set of skills that I can actually use in the office! I also loved the working and the communication of the group as a whole"

"I really got a lot out of the course. I particularly liked finding out and understanding why people behave the way they do, peoples learning styles and also finding out my own traits. Mark was a very effective, knowledgeable and interesting communicator"

"I have now got some tools to help me with giving feedback to my staff. This course was helpful. Mark had a good all round knowledge of the subject and was very experienced with the reasoning. He gave great examples which made everything meaningful to the real world"

"It was great to find out my own current managerial style through the assessment we completed and what that meant to the way I lead my team. I enjoyed all of the course very much"

"The course gave me an essential insight into all the aspects of managing and leading people. I will use all of the techniques! Mark was a great man. He was doing his job with passion and he was born to do it! I also found the venue and facilities to be really amazing.Everything was taken care of - it was elegant, clean and the service was great. I would recommend this course to everyone"

"I will definately be able to take this information back which will help me in various situations. Mark was clear, precise and was entertaining. He made the course very enjoyable. It was a very good venue and the facilities were excellent with the food being great. I also stayed at the hotel and the service was excellent"

"The course was very useful and will suggest that others at work would benefit from being on this course as well. Mark was approachable, listened and made everyone at ease"

"It was very helpful and will give me the right direction. Mark was a very interesting person and looked like he was a mind reader!"

"The course will be of great benefit and use to me. I learned a lot from it. The facilitation was very good. 10 out of 10 alround!"

"The Essential Management Skills course was just great. It was very beneficial and Mark was knowledgable, friendly and the course very enjoyable. Well done Mark :-)"

"The course has helped me on the decisions as to which role to fulfil within my company. Mark was very enthusiastic about the course and his knowledge and ability to communicate the course made the two days enjoyable and beneficial"

"It was a useful course. It helped to reinforce some ideas that were gathering dust and some new ideas to help be successful. Mark was very knowledgable and easy to approach. Overall, the venue was excellent"

"Mark was excellent. He had fantastic energy and enthusiasm. The course overall was very useful and supplied practical solutions and theories to take away with you as well as increasing personal awareness"

After we have delivered your programme we do not just shake hands and take your money. We like to offer you some ongoing support.

Included within the cost are 3 unique support options that are available to you.

During the programme and for 6 months thereafter you can email your programme leader as many times as you like for help and guidance.

You might be implementing a technique and have a question to ask about it or you might have some dfficult sales meetings coming up - no matter what the situation your course leader is on hand to help you.

After all, we appreciate that the learning event is just the start of the process!

- Each delegate will receive a unique email address to write to if they want some tips and help - train@mtdsalestraining.com

We will also give you access to 20 audio sales seminars that you can listen to at your desktop through the internet.

Each audio seminar has a short and snappy sales technique that will get you thinking about what you are doing and how you are doing it. Each seminar lasts for around 5 minutes and has a document to download as well.

You can also have the option to sign up to our weekly "Sales Tip" newsletter that will be delivered to your inbox.