We’ve trained over 20,000 people around the world and I am amazed at how many times I hear statements like:
“We’re not a customer centric organisation…”
“Finance said that we can only…”
“Operations said that we can’t support that growth…”
Can’t support growth?
What!
I find that in a lot of companies the tail wags the dog. As sales people and marketers we are responsible for the growth of our companies and it’s finance and operations and everyone else’s role to support that growth and to enable it to “Make it happen”
How many “Business Preventation Teams” have you got in your company?
It’s your Sales/Marketing Directors role to clear the pathways for profitability.
In my opinion there are two kinds of workers.
There are those that make money and generate review. And there are those that cost the company money.
And if you are one of those people that cost the company money and are not responsible for generating income then it’s your job to support those people WHO DO make the company money or you’ll have no money to count or operations to manage!
So, have you identified your BPT’s yet?
Once you do, meet with them to discuss how you can work more effectively together to the common good of the business.
Ok, I’ll get down off my soap box now!
Happy selling!
Sean
Sean McPheat
The UK’s #1 Authority On Modern Day Selling
MTD Sales Training
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Click here for our 2010 open course schedule
Sunday, 17. January 2010
Dear Mr. McPheat,
Great stuff!! Very thorough and insightful.
As the (very) old saying goes, “Litera Scripta Manet”– The written word endures!
As a Sales Manager here in North Carolina, I want to share a great tool that I use constantly in the recognition category. This website (and others) are filled with so many great ideas and quotes, and I want to be able to share these with the employees at my company.
When it’s time to recognize someone for their performance, I take one of these quotes (I keep a long, ongoing list), and rather than giving them a standard old plaque (never again!), I put the quote on a DYI – Design Your Inspiration from Successories, since they are customizable AND personalizable. They are handsomely framed and the photo choices are great. It’s made employee recognition much more meaningful AND appreciated.The website is http://www.dyi.successories.com Thanks again. Anne