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	<title>Comments on: Great Lesson: How A £40 Birthday Cake Cost £300 To Make</title>
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	<link>http://www.mtdsalestraining.com/mtdblog/how-a-40-birthday-cake-cost-300.html</link>
	<description>Learn how to improve your sales and close more deals!</description>
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		<title>By: Sean McPheat</title>
		<link>http://www.mtdsalestraining.com/mtdblog/how-a-40-birthday-cake-cost-300.html/comment-page-1#comment-8470</link>
		<dc:creator>Sean McPheat</dc:creator>
		<pubDate>Tue, 04 Aug 2009 15:31:31 +0000</pubDate>
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		<description>Thanks Paul,

I&#039;d send you some cake but it&#039;s long gone!

Just shows the importance of great customer service in this &quot;social media&quot; mad world. Good and bad news can travel quicker than a Freddie Flintoff Bouncer!

Sean</description>
		<content:encoded><![CDATA[<p>Thanks Paul,</p>
<p>I&#8217;d send you some cake but it&#8217;s long gone!</p>
<p>Just shows the importance of great customer service in this &#8220;social media&#8221; mad world. Good and bad news can travel quicker than a Freddie Flintoff Bouncer!</p>
<p>Sean</p>
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		<title>By: Paul Simister</title>
		<link>http://www.mtdsalestraining.com/mtdblog/how-a-40-birthday-cake-cost-300.html/comment-page-1#comment-8469</link>
		<dc:creator>Paul Simister</dc:creator>
		<pubDate>Tue, 04 Aug 2009 15:26:10 +0000</pubDate>
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		<description>Nice story Sean

Good to hear some positive press about M&amp;S as the last time I was in there, they had tightened up their returns policy which cause the person in front of me and me a problem.

This is just the type of story you hear about Nordstrum in the US with their legendary customer service.

Happy birthday Holly, even if I am a little late.</description>
		<content:encoded><![CDATA[<p>Nice story Sean</p>
<p>Good to hear some positive press about M&amp;S as the last time I was in there, they had tightened up their returns policy which cause the person in front of me and me a problem.</p>
<p>This is just the type of story you hear about Nordstrum in the US with their legendary customer service.</p>
<p>Happy birthday Holly, even if I am a little late.</p>
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