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Tag Archives: after sales service

How To Build The Value Of Your Service Offers

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We often hear from salespeople that one of their biggest differentials is that of giving service. We then ask the question ‘what specific services do you offer that make you different from your competition? How are your services actually adding value to your customer?’ Unfortunately, lots of the answers we get are either pretty woolly […]

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What Happens When The Prospect BUYS And Then Cancels The Sale?

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If you have been around the world of professional selling for any length of time, then you have probably experienced the following baffling, sometimes even shocking turn of events: The sales interaction went flawlessly and the prospect was interested and enthusiastic throughout. During the close, the prospect offered a couple of routine objections which you […]

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