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Tag Archives: customer service

How To Build The Value Of Your Service Offers

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We often hear from salespeople that one of their biggest differentials is that of giving service. We then ask the question ‘what specific services do you offer that make you different from your competition? How are your services actually adding value to your customer?’ Unfortunately, lots of the answers we get are either pretty woolly […]

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Could You Be Doing More To Provide Outstanding Service? – Video Blog

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Ok, let’s be honest…if I asked you how many of your clients walk away from an interaction with you or your team and feel absolutely astonished by the level of customer service they have received from you, what percentage would you say? Whatever that percentage is, I’m betting you’d like it to be higher? Yes? […]

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