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How To Deal With Difficult Prospects

How do we sell to people who we would describe as ‘difficult’? Have you had those occasions when you just think, ‘What have I done to deserve this prospect?’ We all have difficult clients sometimes. We don’t understand them; we can’t connect with them; they make us uncomfortable. We know, though, that we have to deal with these types, because…

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What To Do With A Bad Customer

You know the situation…you’ve been on top form and the prospect still says no! These are people that don’t see the benefits of doing business with you, and you can recognise them quite easily. Prospects who cut you down on price, make unreasonable demands, give your competitors the business, make outrageous demands, never return your emails or calls, call themselves…

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