cold calling

10 Ways To Prepare For Your First Cold Call

Woman in a call centre

Sometimes, even the words ‘cold call’ can send shivers down salespeople’s’ spines. The very thought of picking up the phone or writing an email to a prospect who has never heard of you or knows little about your products can be so daunting to a sales professional that they spend hours doing other things so that the inevitable rejection doesn’t…

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3 Cold Calling Techniques That Really Work

Man at his desk talking on the telephone

Are you sick of all of the wonderful pitches, tips and magical scripts you’ve heard on cold calling? Are you also tired of listening to the naysayers that cold calling is impossible, useless and has no place today? Well cold calling does indeed still have a place on today’s sales playing ground, and while the face of this tried and…

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How To Overcome The Fear Of Cold Calling

Dial phone number

You are all ready to go. You have all of your leads for the day prepared and lined up in front of you. You have all of your rebuttals ready, and you have rehearsed your main talking points. You are ready to begin your cold calling session. You pick up the telephone and make the first call. The prospect was…

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3 Common Mistakes Experienced Cold Callers Make

Call Center

After years of on-the-job training, and tens of thousands of cold calls, you have finally arrived. You are a pro. You are able to pick up the telephone and make appointments seemingly at will. However, do not get too comfortable, because even at your level, there are some major mistakes you must avoid. Below are the three most common mistakes…

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Should You EVER Make Small Talk On A Cold Call?

young woman in office talking on phone

Small talk: That warm up is always a good thing in a face-to-face sales interaction. It’s that short period of time you have to create some rapport and chitchat a bit to ease into the sales presentation. However, should you ever attempt to initiate such a warm up in a cold call? While there are some very different, if not,…

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The MOST Important Part Of Your Sales Call

Salesman in office

One of my consultants was with a company recently and was listening in to their sales reps’ calls to make appointments. He told me that they weren’t being successful in getting past the first 15-20 seconds of the call, so I asked to take a look at their scripts. You guessed it. It was all about them and their products….

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How To Tweak Your Mindset To Improve Your Cold Calling Performance

happy salesman talking on phone

Do you make cold calls to generate leads? If you do, do you actually like making them? Well, whether it is your full time job to make them or whether they are part of your job, the vast majority of people who have to make them do not like doing so. I actually put this down to the way that cold…

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The 4 Essentials For All Sales People Before That First Call Of The Day

man call by phone

Your sales manager will tell you many times that you need to make all your calls and get as many appointments as possible. You need to build your numbers and create more opportunities; talk to more people and follow-up your calls. You don’t really need to be told all this. You’re professional enough to know your routine; you just need…

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Steal My Cold Calling Script – Responding To “I’m Not Interested”

Cold calling is still an effective method of business development – if done correctly! Too many sales people try to bulldozer their way to making appointments or try to wear down the prospect with heavy hitting hard sales tactics. And this is wrong. But how much persistence should you have on a cold call? Should you just give up on…

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How Refreshing! A Neat Little Thing To Say At The Start Of Your Telephone Cold Calls That Won’t P*ss Your Prospect Off!

Robotic. That’s what 99% of telesales people sound like when they open a call. They get you on the phone and then immediately “show up and throw up” all over you with the same old, same old phrases such as: “How are you today?” “My name is Jo Blow from XYZ, we specialise in…” “You don’t know me but my…

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