Loyal customers

3 Powerful Tips To Create Client Loyalty

Increasing graph on customer loyalty

In today’s marketplace of shrinking budgets, growing competition and modern, sophisticated buyers, establishing stronger client loyalty is not easy. There always stands a competitor ready to offer lower prices and higher value, while buyers are also looking to play companies off one another in search of the best deal. It should be obvious to anyone in business today, that to establish…

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4 Simple Steps To Build A Strong & Loyal Customer Base

Loyalty Magnet

Most of us would agree that it costs considerably more to get a new customer than to maintain a loyal one. So, it follows that customer retention must be a major component of an effective marketing strategy and that’s especially true for your business. From least desirable to most desirable on the customer-relationship continuum, the sequence is: “new” to “repeat”…

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3 Essential Tips For Providing Great Customer Service

Providing unparalleled customer service, and after the-sale service, in today’s marketplace, is essential in maintaining customer loyalty. Today’s modern and educated buyer demands more for less, and is always aware of alternative options, including alternative vendors and competitive offers. Check it Out Following are three mission critical points for providing good customer service. Although these tips may seem obvious, do…

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How To Know If Your Customer Base Is At Risk

Customer cartoon

Opinions differ as to how much it actually costs to gain a new customer to your business. The stock answer, of course, is ‘a lot’. And you’d be right. So now more than ever it makes sense to keep your existing customer base close and invest in expanding business with customers who are already buying from you. Let me ask…

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Are Your Customers Re-signing or Resigning?

Businesswoman saying no to salesman

Any customer who buys from you should have the opportunity to purchase your product or service again. In the real world, this doesn’t always happen. here are some reasons why customers may not carry out repeat business with you and become your loyal customer: 1. Showing no genuine or personal interest. This is the biggest reason why customers leave…apathy by…

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Strategies For Keeping Customers Loyal

Loyalty Magnet

When I talk to salespeople who have been in the business for a long time, they most often agree that the last two or three years have been the hardest time they have gone through. The global downturn has hit many salespeople really hard. Yet, there are those who have thrived and prospered during this downturn and kept many of…

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Can You Buy Loyalty?

Loyalty Magnet

How valuable is a loyal customer to your business? Many clients we deal with don’t think about this important question often enough. They will spend lots of time advertising for new customers, while existing customers visit only once or filter out the back door without saying goodbye. We can think of our customer going through four stages of the buying…

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