solving customer problems

The Mindset That Keeps Problems Unsolvable

Problem-solving is a key skill for business people, and salespeople are no exception to this rule. Problems occur in many guises; they aren’t just restricted to what is going on when the customer is confirming their situation. Sometimes, salespeople face their own problems and they often become unsolvable…not because of the nature of the problems, but because of the mindset…

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3 Essential Tips For Providing Great Customer Service

Providing unparalleled customer service, and after the-sale service, in today’s marketplace, is essential in maintaining customer loyalty. Today’s modern and educated buyer demands more for less, and is always aware of alternative options, including alternative vendors and competitive offers. Check it Out Following are three mission critical points for providing good customer service. Although these tips may seem obvious, do…

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Some Home Truths, Solve Problems Or Open Opportunities

Cartoon brain thinking

In a previous blog, we discussed some home truths about selling that have created a lot of interest, mainly because some people still think the old buyers still exist for their outmoded style of selling. Here’s another of those home truths that brings salespeople kicking and screaming into the 21st century: False: It’s the salesperson’s job to get the prospect…

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