trusted advisor

Internet Killed The Telesales Star?

32 years ago Brit band “Buggles” released their smash hit “Video Killed The Radio Star”, which paid homage to the way that technological advantages in television had crushed the success of the radio with its modern capabilities. In today’s modern world, could we now be seeing the start of a new revolution? Has the internet and social media killed off…

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6 Ways You Can Become A Trusted Advisor To Your Customer

Trusted Advisor red

There are many levels of service that you can achieve with your customers, and many salespeople are quite happy to achieve the status of supplier to their businesses. At this level, you continue to offer products and services as and when the customer needs them, and the relationship rarely goes beyond making sure the goods are delivered on time. Some…

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Becoming A Trusted Advisor

Sales person shaking clients hand

We often discuss on our courses the value that you offer to your clients. Many salespeople forget how valuable your services can be to your clients, as you’re effectively helping them to create new customers for themselves, simply by being there for them. You have the power to make your customer base very profitable in their markets. Our discussions often…

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From Order Taker To Trusted Advisor

Order Taker? Trusted Advisor? Or Cheese Monster? From the customer’s point of view there are 4 types of relationships that they have with their suppliers. And if you can progress through each of the stages I’m about to describe below you can really make a huge difference to their business and your own profits! STAGE 1 – THE ORDER TAKER…

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How To Become A Trusted Advisor

If you want to really max out your sales then you need to approach your selling as though you’re a trusted advisor. This goes far beyond the call of duty of a “typical sales person”. Instead, you want to position yourself as an expert in your field, the “GO TO” person for whatever you sell. And it goes far beyond…

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