Managing Performance Webinar

Overview

One of the key responsibilities of a sales leader is in managing and leading the performance of their team.

This workshop will help you to not only manage sales performance but also all of the other factors that impact sales like sickness, punctuality, attitude and quality.

Objectives

By the end of this workshop, you will be able to:

• Understand the performance management process
• Set targets, objectives and personal development plans
• Handle performance issues in the right way
• Keep top performers motivated and producing

Workshop Outline

Duration: 60 or 120 minute versions (including a short break)

Materials: Virtual handouts provided to work through

• Objectives of this workshop
• Understanding performance and what impacts it
• Improving performance
  • Setting targets and goals – making them SMART
  • The DNA of a performance review meeting
  • Creating personal development plans
  • Identifying training needs
• Dealing with performance issues like:
  • Attendance
  • Quality
  • Attitude
• How to keep top performers motivated and performing
• Importance of quality and continuous improvement

CPD Certified

The quality of this webinar has been certified by the CPD (Continued Professional Development.) This means that our sales courses meet their high standards of design and delivery.

All attendees of this webinar will receive a formal certificate from the CPD.

Performance management topics are also covered on our face-to-face sales management training courses and elements of our key account management training.

Design Your Own Webinar

We can include any topics that you need to ensure that your webinar is designed around your exact requirements.

Call us on 0333 320 2883 or email us at [email protected] and let us know what you would like to achieve.