MtdBlog

How to build goodwill with customers, 3 ways to become indispensable to your customer

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Episode 40: How to build goodwill with customers, 3 ways to become indispensable to your customer & a quote from Mary Kay Ash In this episode, we look at how you can build goodwill your customers. Our Skills Pill looks at 3 ways to become indispensable to your customer, by looking at things from their perspective, not ours. And our…

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What is integrative negotiation, how fear can hold us back in sales, and a lesson from nature

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Episode 39: What is integrative negotiation, how fear can hold us back in sales, and a lesson from nature In this episode, we take a look at integrative negotiation. Our skills pill looks at understanding the fears that hold us back. And our Inspire Me quote comes from Christopher McDougall. Take a look at this episode on https://www.mtdsalestraining.com/loads-bubbling-podcast

Prospect happy with current supplier, how to find out what your customer really thinks about you, how to paint pictures with words

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Episode 38: Prospect happy with current supplier, how to find out what your customer really thinks about you, how to paint pictures with words In this episode we take a look at how to handle prospects who are happy with their current supplier. Our skillspill looks at how you can really know what your customers think about you. And our…

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Asking for a pay rise, differentiate from the competition

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Episode 37: Asking for a pay rise, differentiate from the competition, quote from Jill Konrath In this episode we take a look at how you can prepare for and confidently ask for a pay rise. Our skillspill identifies the best ways to follow up with customers. And our Inspire Me quote comes from Jill Konrath. Take a look at this…

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Small businesses versus large, summary statements and a quote from Zig Ziglar

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Episode 36: Small businesses versus large, summary statements and a quote from Zig Ziglar In this episode we look at how a smaller businesses differ from larger ones you may be dealing with. Our skillspill outlines the benefits of summary statements with buyers and how they can build trust and progress the sale. And a quote from Zig Ziglar. Take…

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Handling objections, a new way to research competitors and a quote from Mark Hunter

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Episode 35: Handling objections, a new way to research competitors and a quote from Mark Hunter In this episode we look at some techniques to help you handle objections. Our Skills Pill looks at the latest ways to research your competitors to gain an edge. And our Inspire Me quote comes from Mark Hunter. Take a look at this episode…

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How To Find Out What The Prospect Values Most

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Years ago, when I was on holiday in Disneyland, my family and I were enjoying a drink and some snacks when we were approached by one of the sales staff from the resort we were staying at. He recognised us and got us into conversation about our holiday. Of course, I recognised immediately that he was trying to up-sell us…

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