The MTD Sales Blog

Sell more, more often with the UK's MOST SHARED sales blog


The Best Phrases To Use When Negotiating Discounts

negotiating a deal

Let’s take a look at this from both sides of the fence. If you want to negotiate a discount and you’re a buyer then I’ll give you some phrases to use. Conversely if you’re a sales person I’m going to give you some phrases on how to counter buyers who are haggling and negotiating for a discount. So armed with…

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How To Leave A Voicemail Sales Call That Your Prospect Will Return

How do you get prospects to return your sales calls? Of course, it seems impossible to get a return call from leaving a voicemail message. However, sales people also have problems getting calls returned from warm calls, or referrals given by satisfied customers! How To Leave A Voicemail So, what is it that you have to do in a voicemail…

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18 Sales Mistakes To Avoid At All Costs

mistakes to avoid slip up

We’re all looking for the silver bullet technique when it comes to increasing our sales but we can also learn a great deal from those salespeople who make the most mistakes! We’re often looking for “what to do.” Just as powerful is knowing “what not to do.” Here’s 18 sales mistakes that poor salespeople make. How many are you guilty…

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How To Go From Order Taker To Trusted Advisor

Order Taker? Trusted Advisor? Or Cheese Monster? How do your customers view you? From the customer’s point of view there are 4 types of relationships that they have with their suppliers. And if you can progress through each of the stages I’m about to describe below you can really make a huge difference to their business and your own profits….

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How Should You Pay Your Telesales Staff To Set Appointments?

More and more companies are electing to employ their own in-house telesales staff to set appointments for the field sales teams.  The question that arises though is how do you compensate this inside sales team? I can tell you that the most obvious answer is usually the worst one. How you structure the compensation of the telesales force is critical….

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How To Conduct A Virtual Meeting


In its third edition of ‘the State of Sales’ report in 2020, SalesForce reported that “Sales reps have increased their time connecting virtually with customers at a rate 3x greater than connecting in person.” In addition, it states that “Sales reps can reach more customers with virtual selling or even reach customers in various geographical locations.” That, of course, was…

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What Do Our Retail Customers Expect From Us?


When customers step through the door, they expect a certain level of customer service. Your customer will expect an experience that is free-flowing and completely hassle free and can set you apart from your competitors if you do it right. Each and every customer wants a unique experience where they feel like they are the only customer you have –…

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5 Online Sales Meeting Mistakes To Avoid At All Costs

Young Businesswoman Doing Video Conference On Computer At Workplace In Office

Are you using online sales meetings throughout your sales process? More and more companies are going down this route especially those that sell software, SAAS products and online services. Sometimes it can save you a ton of time if you can jump on a video conference call with screen sharing capability. Do it correctly and it can work wonders for you. Do…

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How To Conduct An Online Sales Presentation Through A Virtual Meeting

Computer screen view during group video call with multiethnic colleagues

You’re conducting an online sales presentation to a prospective new customer… Just how can you increase their engagement and keep them interested – and how can virtual meetings and virtual presentations achieve this? This really comes down to a number of key points. I will outline these below, but owing to the detail and complexity that each possess I will…

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Can Online Sales Meetings Really Help You To Close The Deal?

Businesswoman making video call to business partner using laptop, looking at screen with virtual web chat, contacting client by conference, talking on webcam, online consultation, hr concept, close up

We’ve always wanted to conduct more online sales meetings with our prospects but have probably been too scared to actually push through with it all. “You can’t beat face to face” said many a Sales Manager. And they’re probably right. But with the coronavirus pandemic we were all backed up against the wall with only one way out. Yes, you’ve…

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