Basic Selling Skills Webinar

Overview

This workshop will provide you with a good foundation in selling skills – from how a sale is made and understanding the sales process through to how to ask the right questions at the right time and how to close.

Working through the sales process you will get to understand the key skills required to be a success and you will learn the techniques and strategies to use.

Objectives

By the end of this workshop, you will be able to:

• Describe the sales process and each of its main stages
• Build effortless rapport with your prospects and clients
• Ask probing sales questions to unearth needs and wants
• Describe how to match your products and services to fulfil needs and wants
• Handle objections and resistance in an effective manner
• Identify when to ask for the business and what to say to close the sale

Workshop Outline

Duration: 60 or 120 minute versions (including a short break)

Materials: Virtual handouts provided to work through

• Objectives of this workshop
• Understanding the sales process – how is a sale made?
• What does excellence in the role look like?
• How to build rapport without being cheesy
• Unearthing needs and wants
  • Asking effective questions and how to plan them out
  • How to improve your listening skills
• Matching your products/solutions to help the client
  • Using features and benefits
  • Building value
  • Creating pain and gain points
• Handling objections – exactly how to respond
• Identifying buying signals and what to say to ask for the sale

We Can Run This Webinar For Your Company
Or Fully Customise It To Meet Your Needs

How many staff do you have who need this webinar?

If there are a number of you with the same training requirements then we can customise this sales webinar to cover exactly the topics that you need.

We can then deliver it to your company on a date and time of your choice.

You can also select the duration that is best for your people too.

Some have 60 to 90 minute webinars and others have sessions that last a day split out into 3 x 90 minute modules. The choice is yours.

Our webinars are run more like virtual classrooms where there is plenty of interaction, polls, discussions, exercises, syndicate work, Q&A and smart whiteboards. Pre-event questionnaires and objectives are sent out to all participants so we understand your individual needs and can factor that into the webinar.

CPD Certified

The quality of this webinar has been certified by the CPD (Continued Professional Development.) This means that our sales training meets their high standards of design and delivery.

All attendees of this webinar will receive a formal certificate from the CPD.

We also offer this programme as a face-to-face selling skills training course.

Pre-Session Activity

Polls & Questions

Hand Up Q&A

Interactive Exercises

Case Studies & Examples

Recorded For Future Playback

Delegate Workrooms

LIVE Presenter

Post-Session Action Plan

Take Away Actions & Notes

Embedded Content

Certification

Design Your Own Webinar

We can include any topics that you need to ensure that your webinar is designed around your exact requirements.

Call us on 0333 320 2883 or email us at [email protected] and let us know what you would like to achieve.