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Telephone Sales Skills

Whether setting up appointments
or direct selling – we can help.

Telephone Sales Skills

Whether setting up appointments or direct selling – we can help.

Telephone Sales Skills – Customised Courses

You’re either setting up appointments or selling directly over the telephone. Either way, we can help you by designing and running a telephone sales skills course that will exceed your requirements.

We can create a course that is tailor made to your needs, covering the very latest techniques and strategies on how to sell over the telephone – whether that be selling the appointment or selling your product or service.

If the needs be we can listen in to calls before the workshop to work out where you are going right and wrong. This helps us to shape the content and focus in on the areas that need most attention.

Sometimes we run LIVE clinics too where the trainer will provide the techniques and strategies in one session and then LIVE calls are made with the trainer providing feedback in real time.

Sales manager on the telephone making calls

Key Features Of Our Telephone Sales Skills Courses

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Telephone Sales Skills Course Examples

Appointment Setting Training

Appointment Setting Training

If your role involves setting up appointments for yourself or for someone else then this 1-day course will provide you with the essential techniques that you need.

You’ll first learn how to identify if you’re being screened by a gatekeeper and then strategies on how to get through them followed up by how to sell the appointment and overcome the objections and resistance that you face.

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Direct Selling Over The Telephone

Direct Selling Over The Telephone

If you sell directly over the telephone then this course will provide you with the skills and techniques to get through to the decision maker and to ensure that you close the deal.

From getting your mindset right and setting pre-calling objectives through to overcoming those objections and the strategies to employ on the call, you’ll have all bases covered to get that yes from the decision maker.

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We work with
some great brands:

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CPD logo

All of our in-house, bespoke courses and programmes are CPD Certified.

After we have developed the material for your programme it will go through the CPD Certification process.

What this means is that your sales team will receive a CPD Certificate for your specific course/programme.

All of this is completed with no additional cost.


Learn what our credentials
are for in-house
sales training and
understand the process

Click here


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Make An Enquiry

If you've got any requirements in mind please call us on 0333 320 2883 or complete our enquiry form below and we will get back to you with some options.