Building Rapport – Infographic

Written by Sean McPheat | Linkedin thumb

Whenever you use phrases like “I only do business with him/her” or “I think that person really understands me”, the likelihood is that you have experienced ‘Rapport’.

Rapport is a personal state between two or more people which allow relationships to form, trust to be built and frustrations to be eased, and this is obviously very important skills for sales people to master.

The infographic below includes a few ways to identify and build rapport with your own clients and prospects to help you increase your sales skills.

Building Rapport – Infographic


Happy Selling!

Sean McPheat

Managing Director

MTD Sales Training

450 sales questions free report

Originally published: 1 May, 2013

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