Written by Sean McPheat | 

Letâs face it â trade shows can be both a blessing and a curse. Get them right and you could collect a horde of potential clients or business contacts in a matter of days. Get them wrong and youâre going to have some very lonely, desperate hours watching disinterested visitors skirt your stand. These huge fairs can either be exhilarating or dispiriting (for attendees as much as exhibitors). It all depends on your preparation, approach and aims.
To help you get the most out of your investment, weâve compiled a list of our top trade show tips, learned the hard way from years of attendance on both sides of the fence. For ease, weâve divided them into categories from pre-planning to last-minute giveaways.
Letâs get started!


1: Building your Team & Sales Objectives
Hereâs where you should begin. Youâll need confident, friendly, but not desperate or over-familiar people to host. Theyâll need to be well-briefed and have concrete aims in mind. Are you trying to build business contacts or make some sales? Is your number one priority to establish your brand or launch a new product line? Settle upon your sales strategy and everything else will follow. Ensure everyone has some effective Sales Training so everyone is on the same page.
2: Divide and Conquer
As well as meet-and-greeters, youâll need somebody with technical knowhow in case something goes wrong (believe me, it will). Youâll need runners to fetch coffees and liaise with venue staff. Maybe youâll need someone to give a sales presentation or provide a product demo. Youâll also need to roster sufficient people to cover all the hours of the show. Donât make people work 14-hour days, since they wonât be able to maintain that 1000-watt smile or can-do attitude when theyâre dog tired.
3: Know your Enemy
Before you finalise your planning, or your display, take a tour of your competitors. What are they doing well? What donât they provide that you could? There may be opportunities to improve your stall to maximize footfall before you open. During the event youâll want someone to go and talk to your competitors and report back. There may also be opportunities to cross-promote with affiliated companies.
4: Schedule Events
Donât be too ad hoc â schedule some mini presentations, product demos, or other events to both draw crowds in, and keep your team busy and engaged. Obviously, much will depend upon footfall, and what the event organisers permit in terms of PA, music et cetera. But youâll have had all those conversations well in advance, wonât you? Any event program which stops your stall simply being a table full of leaflets, will draw eyes and bodies.
5: Get the Tech Right
Get in well in advance to test out any technical equipment you need. Itâs easy to overlook things. Do you have enough power points for a printer? Where can your team charge devices? How good is the WiFi when you have potentially thousands of people using the network at once? Is your POS sale device working? Test everything⊠then test it again!

6: Think Video and Interactivity
Weâre basically magpies, forever seeking out the next sparkly thing. Photos are better than text, videos beat photos and interactive displays, where your clientele can navigate to what they want, beat passive video consumption. Have you considered VR? There are a growing series of apps for building virtual 3D walk-throughs (make sure you have enough room for people to move safely!) Perhaps you can create an app that visitors can download and keep?
7: Make it Bright
Think about lighting, colour, and design. What would you want in an inviting space to escape the hubbub of the event venue floor? Have you got comfortable places for people to sit? Is the colour scheme dynamic and eye-catching? Does your stall have a roof, and lighting, so you can address the flat, white light these venues often have as default?
8: Strike a Branding Balance
Youâll want your brand elements to be dominant â logos and colour schemes especially. However, you donât want to look like youâve just plastered every surface with your corporate livery. You may also want to check the colour schemes of your neighbours (in advance, of course) so youâll know whether you are likely to complement, clash or (worse of all) get lost. As soon as you get your event plan, check from which directions your stall will first be encountered and design something which works from those angles.
9: Add an Element of Surprise
When every stall is beginning to look the same, how do you make yours stand out? You donât need to be too wacky â ditch the clouds and bubble machines. Some unique furniture items, perhaps a fish tank or a video wall can create surprise and create an inviting space. If your brand permits, you could potentially pick a theme â bazaar, cocktail bar, sweet shop â to draw the eye and invite curiosity. Strike a balance between surprising and outrĂ©.
Interactive experiences are a big draw too. One of the most popular features at the trade shows that precede major marathons is a treadmill set to make participants run at the speed of the fastest Kenyan champions. Itâs fun, memorable â and surprising.
10: Think Instagram, Linkedin and Facebook
One of the best ways to get your brand or stall mentioned on social media is to have a feature display wall thatâs âInstagrammableâ â think colour, glitter, patterns. Attendees will want their friends and colleagues to know theyâve been to the trade show, so give them something to remember their visit (and you) by.
Updated on: 16 June, 2022
Originally published: 18 July, 2008
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