Sales Administration

Support Your Sales Teams With
Premium Levels Of Admin

Make An Enquiry

Sales Administration

Support Your Sales Teams With
Premium Levels Of Admin

Make An Enquiry
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Funded Training For Sales Support Staff

Whether you’re engaging with customers in a sales support role or collaborating with internal stakeholders as a business administrator, our Level 3 apprenticeship programme is designed to enhance your skills in business support and sales administration.

This programme will enhance your business acumen and skills, providing hands-on experience as you take charge of implementing or adapting a new/existing process or procedure for your sales team.

Using suitable tools, you’ll be equipped to scope, plan, monitor and report on the success of the project to your stakeholders and business leaders.

Whether you have one sales administrator or a team of business support staff, our flexible programme will provide them with the knowledge, skills and behaviours essential for elevating operational efficiency, supporting various roles at all levels and delivering optimal value for the business.

Key Programme Elements


Topics Covered

  • Communicating with customers and colleagues effectively
  • Creating business documents, invoices and proposals
  • Inputting and managing CRM data and sales pipelines
  • Managing diaries and organising sales team events
  • Minuting meetings and recording actions and outputs
  • Prioritising tasks to support sales team priorities
  • Scoping, planning and monitoring business projects
  • Building internal and external stakeholder relationships
  • Negotiating with customers and colleagues
  • Analysing the market and competition to support sales strategies
  • Managing tasks and administering processes for quality sales support

Key Features

  • Duration: Typically 15 Months
  • Good Fit For:
    • Sales Administrators
    • Sales Support Specialists
    • Business Support Analysts
    • Business Adminitors
  • Interactive learning
  • On the job training
  • Real-world projects
  • Customised to your business
  • Develops knowledge, skills and behaviours

Delivery Options

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Personalised Delivery

Monthly 2-hour training and coaching sessions conducted virtually. Tailored individually to each sales admin and business support role.

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Group Delivery

For businesses looking to train a collective group of sales admin/support roles, we provide a versatile blended programme. This includes a combination of group workshops, one-to-one coaching and online learning methods.

Funding Options

For Employers Contributing To The Levy

If your annual wage bill exceeds £3 million and you are a UK employer, you are already contributing to the Apprenticeship Levy. You have the opportunity to utilise funds from your levy pot to pay for this programme.

Fees: £5,000 per head

95% Funding Route

If your annual wage bill is less than £3 million, small businesses can leverage government funding to their advantage. This means that the government will subsidise 95% of the £5,000 programme fee!

Fees: £250 per head

Other Programmes

Sales Leadership

Sales people at a flip chart

For managers and leaders. Improve your sales team and optimise your operation.

Sales Executive

Sales people working on a training exercise

For salespeople who want to improve their performance and exceed their sales targets.

Sales Support

Sales people working on a training exercise

For sales administrators and sales support staff who want to improve their skills.

Want to know more?

Please speak to one of our team or use our online form to make an enquiry

Have You Got Any Training Requirements or Questions?

Our L&D and Training Team are here waiting to help you.

Please call us on 0333 320 2883 or click below.

Make An Enquiry