General Sales Skills

  So, you’ve located the prospect, qualified the lead, made the contact, secured the appointment, made the presentation, presented the proposal, asked for the sale and finally closed the business. You now have a customer; that is someone who has […]

  How many customers have you lost in the past year or two? Are you certain of that number? How many have simply stopped buying from you, but you don’t know it? Remember; people don’t stop buying, they just stop […]

  Have you considered how an effective account management strategy can transform your customer relationships into more profitable engagements? Let’s face it, your customers are your business’s most valuable asset. In simple terms, the more they buy, the more money […]

  This blog post has a dual purpose. Not only will it help you in making sure that your own body language is on point, but it will also help you to read the body language of your prospects and […]

What does it take to be a successful sales professional? It’s a question we get asked a lot on our Sales Training. Our answer is always the same. It’s a case of having the skill and the will to succeed. […]

  A sales pitch is a concise, persuasive message that influences or persuades a potential customer or an an existing customer to purchase your product or service. It’s an opportunity for the salesperson to build the value of what they […]

  Did you know that exploring the best sales movies and best sales films in your interactions, offers not only entertainment but also valuable lessons in persuasion and strategy? We’re big film fans in the office and any new salesperson […]

  The solution selling methodology is just one type of selling. There are many others! So, what is it and how can you do it? Definition Of Solutions Based Selling In answer, let me start with the word itself. Merriam-Webster […]

  We hear the term “Sales Slump” all the time on our Sales Training Courses. Salespeople rock up to our courses either to improve their skills or because they are in trouble with their sales figures. What’s your definition of […]

  During the sales process most people will raise sales objections. And it’s no surprise that how to handle objections in sales is a very popular topic as they are raised for many reasons including: A misunderstanding of something you […]

  One of the reasons so many sales people have trouble committing to after sales service and follow up is because they cannot see the return on their investment. Many people feel that once the sale is closed and the […]

Some interesting studies by Dartnell Research estimated that prospects and customers do not verbalise their problems and concerns in around 80% of conversations. This means that you as the salesperson may not be able to ascertain the real challenges the […]

Before we do a deep dive into the world of negotiation skills, let me first ask you a quick question; Do you remember when you were a kid and you wanted to stay over at a friend’s house? You may […]

  The ability to ask probing sales questions will ultimately determine how successful you are in your sales career. Almost everything in your sales role focuses around asking quality questions and it’s a topic we take very seriously and cover […]

Sit back and just imagine for a moment just how easier your role as a salesperson would be if you could ask for the sale and they said yes every time on the first meeting. Hello! Come back to reality […]