General Sales Skills

18 Sales Mistakes To Avoid At All Costs

We’re all looking for the silver bullet technique when it comes to increasing our sales but we can also learn a great deal from those salespeople who make the most mistakes! We’re often looking for “what to do.” Just as…

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How To Quickly Benchmark Your Sales Skills With This Sales Assessment Test

Have you ever wondered just how good your selling skills actually are? Maybe the only way in the past to determine this is to review your commission or sales figures! But seriously, when was the last time you sat down…

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Selling For Non-Salespeople – How To Become More Client-Oriented If You’re Not In Sales

Do you often hear people say ‘Oh, I’m not in sales…I can’t sell anything!’ If you do, and they work in your company, you’re letting go of many opportunities for successfully creating a great image for your brand. I say…

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6 Ways To Build Up Goodwill With Customers

Building goodwill in business is a pre-requisite for companies to advance in their strategic forward planning. The British Department Store, John Lewis, is renowned for its quality customer service and its build-up of goodwill. Here’s what one of their managers…

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Top Sales Skills And Qualities

How do you increase value? You may think it’s by improving your product quality or better pricing strategies or better terms to customers. Instead, your real value lies in developing your overall sales skills, so you help your clients to…

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Re-Evaluating Our Way Of Selling

One of my consultants was carrying out a ‘discovery’ session with a sales team recently as part of a Sales Effectiveness Training Programme, to discuss what areas they find most challenging when it comes to selling their products. One gentleman…

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Six Ways Of Dealing With A Client Who Won’t See You

It may sound strange, but there will be people you know you can help who will refuse to meet with you! How dare they! Don’t they know you have their holy grail, the answer to their prayers, the very thing…

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5 Best B2B Sales Techniques

  Selling to businesses is an ever-changing kaleidoscope of ideas, techniques and co-operations to keep your Sales Funnel full! It can enhance or destroy careers in a very short time period. If you’re still selling in the same way you…

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What Is A CRM System And How It Can Benefit Your Business

What is a CRM system? CRM stands for Customer Relationship Management, and it’s essential that when you are selling your promises of a better future to your prospects, you are able to keep manageable records for those sales. What are…

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What Are The Different Types Of Selling?

By different types of sales, we’re referring to the styles that salespeople will adopt when they are with prospects and customers. Either face-to-face or online. Over the years the styles have changed because buyers’ needs have changed. We’ve always had…

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How To Sell A Product To A Customer?

When you think of a salesperson, what immediately springs to mind? Is it the old ‘snake-oil’ salesperson of old who put their foot in the door, or never stops talking, or puts undue pressure on you to ‘sign today’? Hopefully,…

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What Are Customer Service Skills?

Maybe it’s that annoying assistant who won’t leave you alone in a shop? Or that company who never stops cold-calling you? Or maybe it’s that waiter whose splendid attention to your every need makes your normal restaurant visit that bit…

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