Sales Blog

Over 1,000 tips and techniques to help you win more business

Five Areas That Will Improve Your Sales Negotiation Skills

Being able to negotiate effectively is one of the most important skills you can build in your sales armoury, as it has a direct effect on your margins and overall profitability, as well as ensuring your customers get the best…

Read More

The MOST Important Part Of Your Sales Call

What would you consider to be the most important parts of the sales call, when calling a prospect? Well, one of my consultants was with a company recently and was listening in to their sales reps’ calls to make appointments….

Read More

What Is Key Account Management?

It is 6 to 7 times harder to convert a new customer than to sell to an existing one. This is exactly why Key Account Management is one of the most important aspects of the sales process and an integral…

Read More

Unearthing Customer Needs During A Retail Sales Interaction

  Good discovery skills are essential if you are to reach the top level of retail sales: being recognised as a trusted advisor by your customers. When you are in this position people will talk more openly to you and…

Read More

What Is Cross-Selling And Up-Selling?

I read an interesting article by Jim Domanski the other day, where he introduces the ‘rule of 25’. This rule is good to know when you are trying to cross-sell or up-sell your client. The rule states that, after people…

Read More

12 Important Product Knowledge Topics In Retail Sales

This may sound a quite simple topic but you really need to have deep understanding of your product knowledge with regards to what you sell. There’s much more to it than just understanding features and benefits. There are a wide…

Read More

Two Quick Retail Sales Tips

I was in Dublin recently with a MAJOR player in the food retail industry and it reminded me of two of the very best retail sales tips that every store should use. So it doesn’t matter what you sell in…

Read More

6 Ways To Build Up Goodwill With Customers

Building goodwill in business is a pre-requisite for companies to advance in their strategic forward planning. The British Department Store, John Lewis, is renowned for its quality customer service and its build-up of goodwill. Here’s what one of their managers…

Read More

Understanding A Sales Budget And Its Implications To You In Sales

Do any of your prospects talk to you about their sales budgets? If they do, are you fully aware of how they set those budgets and what they use them for? Here, we discuss what it means to set a…

Read More

Key Account Management Strategies

Key Account Managers (KAMs) are the stock-in-trade for many businesses, as they have the responsibility of bringing in much of the business that keeps our business ticking over. What are some of the strategies that KAMs should follow that will…

Read More

The Implications Of Integrative Negotiation

Have you heard of the term ‘integrative negotiation’? It’s not a term used often but it’s a concept that can take your negotiating skills onto the next level. Here, we discuss what it is and how you can best utilise…

Read More

Top Sales Skills And Qualities

How do you increase value? You may think it’s by improving your product quality or better pricing strategies or better terms to customers. Instead, your real value lies in developing your overall sales skills, so you help your clients to…

Read More


Visit our MTD service pages

Sales Courses

About

Our Sales Training solutions are award winning, practical and get the results that you need. On-going support is provided to help embed the learning.
Sales Courses

Courses

We offer a number of different Sales Courses that cater for specific roles and different levels of experience. Average feedback scores are 96%.
Sales Courses

Online

Online Sales Training options that include virtual, elearning and customised courses that you can take on desktop, mobile and tablets.
Sales Courses

Assessments

Benchmark your skills and ability with a Sales Assessment. Personalised reports with strengths and weaknesses identified.

Our most popular courses

Sales Courses

Essential Sales Skills

Learn the fundamentals of selling with our essential Sales Skills Training course. Develop your skills, behaviours, mindset and performance.
Sales Courses

Telephone Skills

Improve how you sell over the telephone with our Telesales Training course. Ideal for direct selling or if you’re setting up appointments.
Sales Courses

Sales Management

Take your sales leadership skills to the next level with Sales Management Training. Coaching, planning and performance management.
Sales Courses

Account Management

Maximise the profitability of those existing accounts with Key Account Management Training. Ideal for Account Managers.