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In its third edition of ‘the State of Sales’ report in 2020, SalesForce reported that “Sales reps have increased their time connecting virtually with customers at a rate 3x greater than connecting in person.” In addition, it states that “Sales…
When customers step through the door, they expect a certain level of customer service. Your customer will expect an experience that is free-flowing and completely hassle free and can set you apart from your competitors if you do it right….
Are you using online sales meetings throughout your sales process? More and more companies are going down this route especially those that sell software, SAAS products and online services. Sometimes it can save you a ton of time if you…
You’re conducting an online sales presentation to a prospective new customer… Just how can you increase their engagement and keep them interested – and how can virtual meetings and virtual presentations achieve this? This really comes down to a number…
We’ve always wanted to conduct more online sales meetings with our prospects but have probably been too scared to actually push through with it all. “You can’t beat face to face” said many a Sales Manager. And they’re probably right….
Have you ever wondered just how good your selling skills actually are? Maybe the only way in the past to determine this is to review your commission or sales figures! But seriously, when was the last time you sat down…
You know, no-one could have predicted the current situation the world is in, and the effect on the sales world has been nothing short of catastrophic. We’re receiving a relatively large number of enquiries from sales people asking what advice…
Selling is tough at the moment isn’t it? We’ve had over 82 sales training programmes postponed! Some have moved over to virtual channels like webinars and online training but a lot are just waiting it out. You might be in…
I still get numerous questions regarding what to say, or how to transition from the sales presentation to the sales close. Questions on WHEN to begin to close as well as exactly HOW to start the closing process. Sales…
You will no doubt have been in the position where you’ve been discussing purchase opportunities with your prospect and the subject of your competitors comes up. Whether it’s the price you are charging or their needs to get different quotes,…
Do you often hear people say ‘Oh, I’m not in sales…I can’t sell anything!’ If you do, and they work in your company, you’re letting go of many opportunities for successfully creating a great image for your brand. I say…
When selling on the phone, whether it’s our services or the specific products that drive our commission, we seldom get people who agree to make the decision to buy immediately. We know it’s a long-drawn-out process to go from initial…