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10 Things To Ask Your Client At The First Meeting

Business people shaking hands

It’s an exciting time when you meet a client or prospect for the first time. It can also be nerve-jangling as you try to make a good impression, so your products or services virtually sell themselves. Opening the first meeting contains a whole load of interesting phenomena. You are trying to build rapport; you want to make that great first…

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How To Keep Your Prospect Engaged In Your Meetings

Meeting

One thing many salespeople tell us is that, when they are in a sales meeting, the prospect often will derail the subject or cause objections to be raised. In fact, they do anything but agree to buy the product! It’s not surprising that often the prospect will be disengaged from you. They are trying to see if the product you…

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7 Biggest Mistakes Salespeople Make

Crush

If you had the chance to listen in to the salespeople who made the least sales, and learn from them what NOT to do, would you take it? You bet your Granddad’s last Werther’s Original you would! Well, on some of our sales courses, we’ve been gathering information that sums up what the worst salespeople out there actually do, and…

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How To Overcome The Fear Of Cold Calling

Dial phone number

You are all ready to go. You have all of your leads for the day prepared and lined up in front of you. You have all of your rebuttals ready, and you have rehearsed your main talking points. You are ready to begin your cold calling session. You pick up the telephone and make the first call. The prospect was…

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5 Steps To Effectively Follow-Up Prospects

Follow Up

What strikes me as strange and rather puzzling is a piece of research I read this week that said less than 10% of salespeople actually follow up a prospect more than once after they have sent a proposal. I had to read that twice before it sunk in. What causes it? Lack of time? No desire? Carelessness? Laziness? I don’t…

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How To Leave A Voice Mail That The Prospect Will Return

Man Using A Mobile Phone

How do you get prospects to return your calls? Of course, it seems impossible to get a return call from leaving a message on a cold call. However, sales people also have problems getting calls returned from warm calls, or referrals given by satisfied customers. So, what is it that you have to do in a voice mail to get…

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3 Powerful Sales Coaching Tips

Office discusstion

You know the feeling. It seems that after all of the training, the teaching, the sales contests, rewards and prize money; still there are too many on your sales team who routinely turn in lacklustre performances and barley survive. Sales contests, incentive prize money and recognition will cost you a bundle, and if it does not provide a significant return…

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How To Turn Failure Into Success In Sales

Success Failure road sign

Let me say something that, on the face of it, may sound puzzling. You learn more when things are going badly than when they are going well. Go on, admit it…that’s an interesting statement (even if you don’t agree with it!) What I’m referring to is the fact that no-one goes through life being successful every time. The only way…

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The 7 Habits Of Highly Ineffective Salespeople

Caution yellow tape line

Our brains are wonderful things, in that it always tries to find the best for us. We can justify every and any action we take simply by identifying some kind of gain for us or achievement we attain. When we are happy to carry out some tasks without even thinking about it, we call that a ‘habit’, i.e. something we…

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3 Ways To Become Indispensable To Your Customer

Customer Loyalty

When we ask buyers what makes them purchase from particular suppliers, the answers can range from great prices to great value to great people and many others. But some reasons always seem to float to the top of the list, and when you see them they appear common sense. Unfortunately, the sense needed for this isn’t that common. So, here…

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