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Are Your KPI’s In The Way Of Your KRA’s?

key performance indicators

Most salespeople we train know they need to achieve their KPI’s, as this is the key measurement against which their performance is analysed. Normally these performance areas revolve around the number of calls they need to make, the amount of leads they need to generate or the time spent on each lead. It is necessary to have these performance indicators…

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Can You Create Selling Opportunities Out Of Nothing?

sales out of nothing

One of the keys to opening the door to a buyer’s wallet is to determine the position they are in at this moment, and how that position could change in the future. It’s really important to ascertain the ‘mode’ that a buyer is in, because if we try to ‘pitch’ our product or service to someone who is in the…

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6 Quick Ways To Improve Your Influencing Skills

influencing skills

Many of our delegates on our sales workshops want to improve or increase their influencing skills because they want to impress potential buyers into buying from them. This is natural, because we want to give reasons to buy and hence gain more opportunities. The skills we need to influence or persuade others doesn’t have to be forceful or manipulative. In…

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3 Quick Tips On Building Long Term Client Relationships

attract convert retain customers

Whenever we discuss salespeople’s skill-sets and the development of such, we always get round to the power of building relationships and the long-term benefits of maintaining and sustaining the connections with clients. The value of doing so has been covered many times, and it is always advantageous to revisit the reasons why these long-term networks can improve profitability and productivity…

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How To Improve Your Lead Engagement Process

Customer Engagement

There’s more to lead generation than just cold calling. Nowadays most companies have an inside sales team of some sorts that react to incoming calls and other engagement opportunities. In today’s world, it’s necessary for you to combine your outgoing strategic prospecting with identifying ways to engage with people who are providing you with incoming leads. It’s the engagement of…

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The 23 Word Email To Shake Up Stale Deals – Infographic

following stale leads

We’ve all been there before – those deals that have gone all stale and quiet. It can’t be a coincidence that every time you call the once keen prospect – they’re away from their desk, on another line or in meetings! You’ve called and emailed to the point where any more would deem you a pest! So, how do you…

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Is Sales The Best Job In The World?

One of my clients was discussing with me a few weeks ago how the attitude of salespeople has changed over the years. He now employs a lot of ‘millenials’ in his business and has recently noticed how they have become a lot more negative in their endevours. My client mentioned that one salesperson had remarked how he wouldn’t have chosen…

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How To Overcome 3 Main Limiting Beliefs In Sales

I remember seeing a psychologist on TV talking about how he worked with people on how to change their lives for the better. He succeeded with some people and had not such big success with others. When asked what made the real difference and what caused them, he said it really boils down to the belief system of the individual….

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The 10 Questions That Will Uncover All Prospect Problems

We often talk about how to present solutions and results-oriented discussions with prospects for when they need to know how we can help them. Naturally, there are many ways to get the prospect aware of how our services can improve their business. But how about when the prospect doesn’t feel the need for change at the moment? What if they…

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What I Specifically Do To Keep Motivated

“It’s a numbers game. Keep churning the activity” says your Sales Manager. That’s easy for him to say, he’s not the one who is 50% of quota for this quarter and he’s not the one who has received more “no’s” than an ugly guy at a Miss World Competition! Keeping and staying motivated is a key ingredient for your success…

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